Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: September 13, 2025

This privacy policy is effective as of the date shown above.

Introduction

At Avenza Avenue, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We understand that real estate transactions involve sensitive personal and financial information. As a trusted real estate partner, we take our responsibility to protect your privacy seriously and have implemented comprehensive measures to ensure your information remains secure.

By using our services or website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with personal information.

1Information We Collect

Personal Information: Name, email address, phone number, and contact details when you inquire about our services or properties.

Property Information: Details about properties you're interested in buying, selling, or leasing.

Financial Information: Basic financial information necessary for property transactions and investment consulting.

Communication Records: Records of our communications with you, including emails, phone calls, and meeting notes.

Website Usage: Information about how you use our website, including pages visited and time spent on our site.

Device Information: Basic information about the device and browser you use to access our website.

2How We Use Your Information

Provide Services: To deliver real estate services, property management, and investment consulting.

Communication: To respond to your inquiries, provide updates on properties, and maintain ongoing client relationships.

Market Analysis: To provide market insights and property recommendations tailored to your needs.

Transaction Support: To facilitate property transactions, including documentation and coordination with third parties.

Service Improvement: To improve our services and website functionality based on user feedback and usage patterns.

Legal Compliance: To comply with applicable laws and regulations in the real estate industry.

3Information Sharing

Service Providers: We may share information with trusted service providers who assist in delivering our services, such as legal professionals, financial institutions, and property inspectors.

Business Partners: With your consent, we may share information with business partners relevant to your real estate needs.

Legal Requirements: We may disclose information when required by law, court order, or government regulation.

Property Transactions: Information necessary to complete property transactions may be shared with relevant parties including buyers, sellers, lenders, and legal representatives.

Marketing Partners: With your explicit consent, we may share contact information with selected marketing partners for relevant real estate opportunities.

We do not sell your personal information to third parties for commercial purposes.

4Data Security

Encryption: We use industry-standard encryption to protect sensitive information during transmission.

Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their duties.

Regular Updates: We regularly update our security measures to protect against new threats and vulnerabilities.

Secure Storage: Personal information is stored on secure servers with appropriate physical and digital safeguards.

Third-Party Security: We require our service providers to maintain appropriate security measures for any personal information they handle on our behalf.

Incident Response: We have procedures in place to respond quickly to any potential security incidents.

5Your Rights and Choices

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request correction of any inaccurate or incomplete personal information.

Deletion: You may request deletion of your personal information, subject to legal and business requirements.

Opt-Out: You can opt out of marketing communications at any time by contacting us or using unsubscribe links.

Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

Withdrawal of Consent: You can withdraw consent for certain uses of your information where consent is the legal basis for processing.

6Cookies and Tracking

Essential Cookies: We use cookies necessary for website functionality and security.

Analytics: We may use analytics tools to understand how visitors use our website to improve user experience.

Preferences: Cookies help us remember your preferences and settings for future visits.

Third-Party Services: Some third-party services on our website may use their own cookies and tracking technologies.

Cookie Control: You can control cookie settings through your browser preferences.

Do Not Track: We respect browser 'Do Not Track' signals where technically feasible.

7Data Retention

Active Clients: We retain information for active clients for the duration of our business relationship.

Transaction Records: Property transaction records are retained as required by law and professional regulations.

Communication Records: We retain communication records for a reasonable period to provide ongoing service and support.

Marketing Information: Marketing contact information is retained until you opt out or we determine it's no longer relevant.

Legal Requirements: Some information may be retained longer as required by applicable laws and regulations.

Secure Deletion: When information is no longer needed, it is securely deleted or anonymized.

8International Transfers

Local Processing: We primarily process and store personal information within Pakistan.

Service Providers: Some service providers may be located outside Pakistan, and we ensure they provide adequate protection.

Legal Safeguards: Any international transfers are conducted with appropriate legal safeguards and protections.

Client Consent: We obtain explicit consent for any transfers that may involve your personal information.

Data Protection: We ensure that international partners maintain data protection standards comparable to local requirements.

Transfer Documentation: We maintain proper documentation for any international data transfers.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us

Email

privacy@avenzaavenue.com

Phone

+92 300 871 0204

Data Protection Officer

dpo@avenzaavenue.com

Your Privacy Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related concerns, please contact our Data Protection Officer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

For significant changes that may affect your privacy rights, we will provide additional notice through email or prominent website notifications. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes. If you do not agree to any changes, please discontinue use of our services and contact us to discuss your options.